Damage Restoration and Cleaning Across Aurora, Kendall County, and Geneva–St. Charles

The crew at Service Master rocks! I have referred them to two of my clients and both services were above and beyond what was expected. They worked great as a team

Jeremy was very responsive, knowledgeable, and professional when we had some water damage in our basement! Would highly recommend working with him and his team!!

They were quick to respond. Nice to work with. And they cleaned up after we had a flood.

I have ServiceMaster come to my condo yearly (once or twice in a year, depending) because a good overall cleaning —stone tile floors, carpets, sliding glass doors — is just a great thing to have, especially in spring! Their employees are always hard working, polite, accommodate themselves to what you want, and get the job done! My carpet this time evidenced the results of a recent surgery plus recovery time which involved lots of spills, frankly. Clean-up subjects were mostly the remains of tea, protein drinks, ginger ale…..and also I have plants that go from outdoors to indoors and back again at various seasons—dirty water dribbles etc—-but the difference in terms of “before and after ServiceMaster” is always striking. In other years they have also tackled spilled nail polish on one occasion –good job but not 100% removed….And this year they found –YES!!– the remote! Wondered where it had landed. OK …ServiceMaster is a way of getting your place a bit cleaner than you might be able to do it.

Excellent job. Everything was taken care of quickly too.

Dave met with us to provide multiple estimates for cleaning and sanitizing a fairly large home. Not only did his proposal arrive very quickly, he was extremely thorough in his analysis and recommendations! The final decision was not mine but if it had been I would have definitely hired Dave and his team! Will definitely contact Dave in the future for other projects!

Great experiences working with this team – would recommend!

Dave is great to work with! very honest guy!

Polite and very professional.

We had a basement flood, requiring quite a bit of drying, drywall tear down, etc. This company was recommended by our insurance, so we had them come out for our self-pay work. The work was done well, with some minor, minor blips. (Nothing that would scare me away from calling this crew back for other jobs) When we got the bill, we had a few disputes and are handling that currently. The star of my review is Karrie. She was the person helping us throughout a lot of our billing questions, and with any issues we had. Her customer service, professionalism, and ability to inform us of things we did not understand, were a 10/10. She leaves you feeling like the company personally cares about you walking away happy, without being a complete pushover or ingenue. She’s amazing at what she does!

Dave Clark and his team went above and beyond and quite possibly saved our carpets after part of our basement got significant water. Great communication and extremely pleasant to work with. Highly recommend!

Service Master cleaned our carpets beautifully! We had a couple of spots that I pointed out before the cleaning. I knew what they were and they spot treated them and then cleaned the rugs. Adrian and Ezekiel were so nice and friendly as they took care of the job! We love Service Master! They are best carpet cleaners and restoration company!

Gabriel did a great job with the carpets! We’ve used the company before and we’ve always been pleased.

We were very impressed with the rapid response to our phone call. It was a reassurance that someone cared about our issue. Dave was extraordinarily, thorough through the estimation process. He took his time explaining details. Because of the swift & kind service we highly recommend service master of Aurora!

We live in an older brick house with an unfinished basement; ServiceMaster has left us with a, retro, light and charcoal gray on bricks, plywood, floors, and frames. We now have a small art studio, steam cleaned open ceilings, heavy sealant layers throughout, and an attractiveness that calls us to hang out with a book or play cards or emphasize framed art…you get the picture. Parallel to a job very well done, the crew was magnificent i.e. hard working, professional, offering tips for family supplementing the space; we couldn’t be more speechless and happy! Anna

Very thorough, knowledgeable and efficient technicians did a fantastic job on my carpet and cellular blinds!

Servicemaster of Aurora has been our go to for carpet cleaning for over 7 years. Josh is our original contact and has always provided great service. The technicians sent each time have always been professional and care about our needs and do everything to meet our needs. We would highly recommend Servicemaster of Aurora and give them a 5 star rating.

Dave Clark and crew did a fantastic job of cleaning on a building we purchased. We were working with a short time frame to get completed and from the start with the quote, to the finish, everything was completed in time to keep us on schedule. Highly recommend!!

They did an amazing job doing a deep cleaning for a house sale. The oven I didn’t think they would be able to get off the caked off grease. The oven looked brand new. Dave and his team are incredible. Recommend them so much!

They were very fast and stayed in communication with me throughout the process

ServiceMaster came out very promptly and did a great job in removing parts of our water damaged walls and wood floor. The team was very competent and routinely checked in to see how the drying process was proceeding. However, it took multiple phone calls over two weeks to have someone come out to give us a quote to restore the damaged areas. It took an additional week to finally get the written quote which turned out to be double the amounts other companies quoted. In my opinion, the company did a great job with the mitigation process but dropped the ball going forward after that.

Service Master helped us clear away decades of stain and dirt from our kitchen cabinets! The crew was knowledgeable, hard working, and so pleasant. We are so grateful!

We had ServiceMaster come in before our family Christmas party. We have sensitive people in our family so it MATTERED that we use our usual ServiceMaster person, Gabe. He and another associate were keenly aware of the need to deep clean our two sofas’ fabric as well as an area rug. Work was efficient, quick and mess-free. Thanks to ServiceMaster we had one giant worry erased. No one had any reactions! Well done. Well done. Well done!

I would recommend ServiceMaster of Aurora in your time of need !!! Another non ServiceMaster company did the initial tarping of the roof of my house after a major fire. They would not tarp the major damaged part of the house. It was beyond what they were willing to do. I called ServiceMaster of Aurora, David Clark answered the phone while at the company Christmas party and listened to what I had to say and responded to my needs immediately. First thing the next morning on a Saturday a crew showed up and started tarping. It was a dangerous job to do on its own but then add in that it was 9degs outside with steady 15mph winds gusting to 30 mph it was a very hard and dangerous job. The 2 men stayed on site for 8 hours that day and did as good of a job as could be expected in the conditions they were dealing with. I did call a second time to have some additional tarping and securing done the next Monday. Once again the response was immediate, the tarping has now held for a month in winter conditions with very strong winds with up to 50mph gusts and a day of steady 15-25mph winds. I thank them for a job well done and once again recommend them. Ken Quast

This carpet cleaning work was done excellently. They kept me informed about when they were coming, arrived on time, and did the work with great professionalism. What more can you ask?

5 Stars – Exceptional Service from Start to Finish! We had a water leak in our home, and ServiceMaster of Kendall County went above and beyond to help us through it. From the moment we reached out, the team was prompt, professional, and incredibly kind. Dave Clark, the owner, runs a top-notch operation. He was thorough and took the time to explain everything clearly. Randy, the crew leader, led the team with such care and attention to detail. They quickly removed all the damaged flooring and handled the cleanup with true professionalism. What stood out the most was their servant-hearted attitude — it was clear they genuinely cared about our home and our peace of mind. We’re so grateful for their help and highly recommend ServiceMaster of Kendall County to anyone needing restoration services. They truly turned a stressful situation into a manageable one with grace and expertise.

I can’t say enough good things about ServiceMaster of Kendall County. After a major water leak caused significant damage to our home, we were overwhelmed and didn’t know where to start. From the moment we called, their team was responsive, professional, and compassionate. They arrived quickly, assessed the situation thoroughly, and immediately got to work. Their attention to detail, clear communication, and genuine care made a very stressful time much more manageable. They walked us through everystep of the process—restoration, cleanup, drying, and even coordinating with our insurance company. The quality of the work was outstanding. Our home looks even better than before the damage occurred. Most importantly, they treated our home and belongings with respect. If you ever find yourself in the unfortunate position of needing disaster restoration services, I highly recommend ServiceMaster. They truly went above and beyond!

ServiceMaster responded promptly to our call, and were able to schedule us right away. The technicians were thorough, courteous, And answered all questions we had. Would highly recommend this ServiceMaster for any of your disaster needs, and we will be calling them for other services in the future too!!